Terms & Conditions

Chloe’s Mobile Farm will only accept bookings from persons over 18 years of age. 

The full price quoted in your initial communications is binding. 

To secure your booking a non-refundable deposit, or full payment if your event is within 4 weeks of today’s date, is required within 5 working days.  Non payment within the requested timeframe will result in the booking date being made available for a subsequent booking. 

A contract is formed with Chloe’s Mobile Farm on receipt of your first payment as stated above.   

The final balance payment is required in full no later than 4 weeks prior to your event date.  If this date is not met Chloe’s Mobile Farm reserves the right to cancel your booking and retain your deposit. 

If you choose to cancel your booking within 4 weeks of your event date, regretfully we will be unable to refund any monies paid. 

If you choose to cancel your booking outside of 4 weeks prior to the event date we will refund any monies paid, less the initial deposit payment and additional administration fee of £25. 

Chloe’s Mobile Farm reserves the right, at all times, without statement of reasons, to refuse or cancel a booking.  

In the unlikely event we need to cancel your booking we shall inform you as soon as possible and refund all monies paid within 10 working days, or should you wish, we will endeavour to rebook your event at a mutually convenient time. 

All personal information provided will be held securely by Chloe’s Mobile Farm and will not be handed to any third parties.  

When booking we will require full information on the location to comply with the Department of Environment Farming & Rural Affairs (DEFRA) regulations.  

The general public and adult customers (e.g. parent, guardian, relative or friend of attending children) are responsible for their own allergies and any allergies that children in their charge may have.  

Although our animals are tame and handled regularly, there is always a risk that they may bite, kick, scratch etc.  

As weather is unpredictable and the welfare of our animals is paramount, Chloe’s Mobile Farm reserves the right to withdraw any animal without notice. 

Chloe’s Mobile Farm will not be responsible for the loss or damage of any property or person during their events. Those in contact with the animals accept their own risk in doing so. 

Parents/guardians and organisers are responsible for ensuring the safety and hygiene of attendees.